
Your local florist is just a phone call away, so some think. Some unscrupulous telemarketing firms are posing as local florists, charging you higher fees and taking business away from legitimate florists in Louisville.
Here's how the deception works. A telemarketer takes out a bogus listing in the white pages of your telephone directory. The company may use your town's name in its own to make you believe it's local. or, the name of a legitimate local florist may be listed with a different local phone number. When you call, you're unknowingly forwarded to an out-of-town telemarketing operation. The Telemarketer takes your order and credit card information for payment, and forwards your order to an area florist. The telemarketer pockets a huge processing fee and a percentage of the sale as well. You don't realize you've been scammed until you get higher than expected charges from an out of town company on your credit card statement, or learn that the flowers weren't delivered as ordered, or were never delivered at all.
This same scheme is played out over and over again in our local yellow pages with companies who are not located in Louisville. These companies also collect huge processing fees and have to farm out your order to a local florist who agrees to give them a discount on the order.
Here are some tips on how to protect yourself before you place your next order.
* Ask neighbors, family, and friends for recommendations on a florist.
*Deal only with shops that list a street address and their phone number.
*Ask the florist to itemize the charges.
*Ask the florist for directions to the shop
If the florist hesitates or refuses to give you their local address or itemize the charges for you this is a red flag and take your business elsewhere.
Schmitt's is a real local family owned florist in Louisville, Kentucky. We have been in the same location for over 40 years serving the families and businesses of the Metropolitan area with pride.